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natfrum's avatar
natfrum
4 years ago

"you are already the commissioner of 20 leagues "

Product: Madden NFL 22 Platform:Sony Playstation 4 Which console generation do you have? Sony PlayStation 4 What is your gamertag/PSN ID? Date/time issue occurred 11/6/2021 What type of issue d...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

This was raised up to the team yesterday. We'll update you all when we find out more. If you encounter any workaround fixes that others can try out to help get into their Franchises please feel free to share, information like that can also be helpful for the team to know what could be triggering this. 

dnorwood1's avatar
dnorwood1
4 years ago

@EA_Blueberry I am having the same issues and I cannot make a franchise I am not in any leagues and I deleted all of my user and saved storage data and still having the issue. Is there going to be a way to fix this to where I am able to play franchise? And when?

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey, Franchise fans.

    Would you be able to attempt these steps and let us know if you are still experiencing this error? We'll need to have you power cycle both your network and console. Thank you!

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    For Xbox user: 

    How to power cycle your Xbox console:

    1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console’s power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

    1. Plug the console power cable back in.
    2. Press the Xbox button  on your console to turn on the Xbox One.

    Clear Mac Address

    1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

    For PlayStation users: 

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    How to power cycle your PlayStation console

    1. Touch the power button on the front of the PS4/5 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 5 minutes. Launch the game.
    • Relyt75's avatar
      Relyt75
      4 years ago

      Still getting the error message when i try to start a franchise.. Didn't fix anything for PC

    • magtz1187's avatar
      magtz1187
      4 years ago

      Or u can just update the game?

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