Forum Discussion
@EA_Blueberry I am having the same issues and I cannot make a franchise I am not in any leagues and I deleted all of my user and saved storage data and still having the issue. Is there going to be a way to fix this to where I am able to play franchise? And when?
Hey, Franchise fans.
Would you be able to attempt these steps and let us know if you are still experiencing this error? We'll need to have you power cycle both your network and console. Thank you!
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
For Xbox user:
How to power cycle your Xbox console:
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console’s power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
For PlayStation users:
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your PlayStation console
- Touch the power button on the front of the PS4/5 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 5 minutes. Launch the game.
- 4 years ago
Still getting the error message when i try to start a franchise.. Didn't fix anything for PC
- 4 years ago@EA_Blueberry Didn’t work
- 4 years ago
Or u can just update the game?
- 4 years ago
That still does not work I have deleted the game & re-installed & is still receiving the same messages & now I can’t download nothing on madden share it keep telling me “error message”
- 4 years ago
This solution did not work. I've tried this previously and for the sake of hope, I tried it again and still nothing. Madden 22 needs an update!
Franchise fans will eventually encounter this problem so please fix the issues. In the very least EA can increase the limit of leagues to 40. Its a bandaid solution but at least that way, us fans can enjoy online franchise mode.
- 4 years ago
@EA_Blueberry when will you all update the game is a week behind still can not start a franchise on the cloud, I feel like I spent 60 bucks for a game I can’t even play it’s been like this for week & a half smh
- 4 years ago@richlee254 I’m really gonna stop playin madden over this it’s so annoying been out for weeks and they still haven’t fixed it
- 4 years ago
I tried this whole reset thing.. I did not work. This is CLEARLY a bug that needs to be fixed because to me it’s deemed unplayable. I HOPE this gets fixed asap!!
- 4 years ago
Has anyone found a solution for this yet?
- 4 years ago@Toosh00 Nope EA won’t even respond now