Must be trying something as i noticed today like your screenshot, you can continue instead of force close to get out. What I'm wondering is why is there no acknowledgement from EA? I get mistakes can be made. Seems like it would be better PR to take the time to let us know your aware of the issue and that your working on it. Could give me 20 mil in coins and wouldn't make up for the def coach i would have had if this had worked. Played 3 top 100 matches that it could have made a huge difference. How many more will I play without the leveled up coach? Not to mention how I've planned my team with thinking I'd have it as well.
