Solved
App won't open on Android.
The black screen with the EA logo flashes then the app crashes. Been like this for 3 days now. Contact EA, with no answers
What kind of device do you have and does it show the black screen when you're going into a game or right when the app starts up? If you're able to go to the Madden Mobile main menu, visit Settings>Preferences>Put the graphical slider to low. Let us know if that helps.
Mobile Troubleshooting Steps:
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
