I had exactly the same problem! People say that the money should get back to you in 24 hours. I'm still waiting for it, hope its true
Anonymous
10 years ago
Approved
I also lost around 120k in coins and elite trophies. I have asked support everyday and it unfortunately is the same response. They are aware and are working on it and have advised to stay off the auction house until it is resolved. My last contact was about a day ago and I have got a status update each day since the 10th. Sucks but these thing happen and all we can do is wait.