Auction Glitch
Bid on player in auction, did not recieve if I won of lost bid and cannot get coins back..... Any ideas? Lost 35,000 kind of upset
Forum Discussion
I'm super pissed off that this happened! I want the player or my money back!!!!
They've known this has been happening for at least 7 days now, I opened a case on 10 Dec.
My last response tonight on the matter, just want to get the word out.
"Thank You for contacting us back.
My name is Pranay and I'm an adviser here at EA. I'm really sorry to know about your issue. I apologize for the inconvenience caused. Sorry for the delay in response.
However, I would like to inform you that this is currently a known issue and we have been receiving similar kind of contacts from a lot of other customers too. I would also like to share that our studio is working hard to get it fixed.
We will request you to give some time while our studio works on it and try to get it fixed.
Your patience is highly appreciated on this matter.
Hope you understand.
I would also recommend you to keep yourself updated on our Answers HQ page : answers.ea.com/ to get any update on the issue."
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