Auction House - Why the lack of response from EA moderators on the issue?

I have seen poker players kicked off of websites for boting!!! I have personally seen the email that was provided to those players after.... BOTS are detectible, very easily actually based on timing... So?? Again I am curious to know what they are doing here to people with no proof? Was it me selling Randy Moss?? Was it me buying the cheap items in the auction house that EA was throwing at us like candy for a week??? What was it, and why can they provide no answers yet 888 pokers franchise or Poker Stars can within hours?? You would think EA would maybe invest in some software that detects that type of thing rather then just guess?? Or was this about if you had over a certain amount of coins and EA didn't like it they blocked you?? I am sooo curious, because hoenstly it feels to me like the day this all started was the day I purchased a damn item from your store with something of value inside.

It's all a mystery

Sounds like the answer a company of amateurs would give, It's all a mystery..Just wondering who the Exec. there is? Is he like 20? By the professionalism of EA its sure seems like it..  I mean if that's how they want to treat players who played EA games since like super nintendo days lol... I'm never gunna spend a dime on this game or any other for that matter until I see improvement..Time to take some other routes besides that of EA support. Reporting this to the BBB or seeking legal advice based on the fact EA stole from people including myself with no responses or reason would probably be a better option for my time.. When you buy a pack in the store that says it sells "Auctionable players" Then have your accounts auction closed after selling that player is going against your own TOS.. When no reason was provided as to what was done incorrectly.. You cant send 10,000 people the exact same email and claim it as justifiable.. That is not proof, and that is a lot of money you just sucked out of the system based of an assumption that was wrong.

@hc206  I don't believe anyone is holding you back from taking any action you feel necessary.  As with anything in life, do what you need to do, but speaking from experience, just don't expect the results you want to always happen.  That's not to say you won't get the results you want, but just be prepared as you never know what could happen.

For the record, i'm not affiliated with EA.  I'm a user just like you, who also grew up playing various forms of game consoles.  Unfortunately, i'm probably dating myself when I say I grew up with the original Atari and had plenty of games on the original Nintendo.  As I've stated before, I don't share the same problems or concerns as you and actually love the Madden Mobile game.  I have also always had a positive interaction with all of the EA staff.  Maybe I just have realistic expectations, or maybe I understand that the guys helping me aren't the ones that developed the game or enforced the ban.... or maybe I just look at things differently and try to be productive in my responses and working towards a positive solution.  Although, there's always a chance that I'm just lucky, which i'm okay with.  

However, speaking to people the way you do is never productive and accomplishes nothing. 

I'm also very active on Muthead, although under a different name.  Congrats to you for being so active on multiple forums and being a contributor.  There aren't a lot of people out there that are doing gods work.

Well appreciate the honest feedback in that response. I can get where you are coming from to some extent, but the ones responsible for enforcing this ban are the ones who need to pull their heads out of that turtle shell, and respond to the many many people who have been hounding them for answers.. Its not your job and I am here just making more noise..  Its as simple as being honest which is a quality most people should share but unfortunately do not.. EA after 3 weeks cannot just give people a reason as to the true cause of the lockout. Had the reason been simply to fix the economy that was broken by them in the first place, I could deal with that.. I could understand that somebody with too many coins on this occasion will have to wait it out a bit until EA balances things economically...Maybe boters and coins sellers did ruin things early I don't know..  But that is not the answer I received from them. I and everyone else was labeled as a person who cheats, or hacks, or buys coins or uses software to benefit my game-play when I have no need for any of that.. After following up I have gotten no response at all in terms sincce the 22nd.. 

 Defaming a persons character or claiming that they are basically cheating the system somehow is completely unprofessional when they cannot provide a reason, but rather give u a list of more than half a dozen different things.. Calling people a cheater, when they actually take pride in being the total opposite of that is what gets me.. I work for the money I earn and I work hard to earn it.. I have work ethics and morals and don't need to waste my time looking into ways to cheat some video game... Let alone be labeled by the company as a person who does.. Not everybody cares about abusing the system.. Had EA actually investigated the account they would see this.. Anyway, I will drop it enough's been said.. I am just growing more and more impatient playing people at 105 and 107 with no matchmaking in the game and no option to get to that level anymore besides the in store daily packs which only offer minimal training daily. Can only kill my buzz for so long..