Welp, looks like someone has rolled a bunch of posts into this one.
Both my initial case with EA Help and my initial email to lets_talk@ea.com were closed on Friday with the message: "We’re happy to let you know that we’ve returned your missing Coins in Madden Mobile." No mention of the AH ban.
I could not reopen the lets_talk case, but I reopened the EA Help case and received another generic response that I needed to contact lets_talk@ea.com.
So I opened a second case this morning with lets_talk@ea.com with the following requests:
I would recommend that everyone in this thread do the same.
In the meantime, it would be wonderful if one of the Community Managers would chime in with some information regarding the justification for and length of these AH bans. Thank you.
Just don't understand whats happening. Is there honestly absolutely no body to tell us whats going on? Flag us, take our coins, suspend our Auction House, give back our coins, tell us it was a mistake but still have auction house down day 5 now. I am being forced to level players I dont want to, make sets Ive been saving up for others because my bench is full 1200/1200. I have packs I cant even open. No reason to buy more if I cant open them anyways..can anyone atleast acknowledge we are alive?? That the problem is real?
