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Anonymous's avatar
Anonymous
8 years ago

Black Friday tickets

The Black Friday Tickets sales was really a rip off.  The Madden Feast sets are still available, but Black Friday tickets are now worthless and it wasn't clear when the sales would end.  I bought tickets towards the end and got ripped off because I couldn't redeem them for anything.  You really should have a countdown timer, unless you're in the business of letting people pay for nothing.  

I wrote customer support and they dont hey don't seem to be able to understand my complaints.  They responded with apologies about the pricing policy, disconnect issues and some other issue that was not at all what I described.  

The game Ames is fun, but it is no longer worth my money.  

6 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    They may have said Friday to Monday but they had them as prizes on Monday from the weekend tournament and did not give you enough time to use them. I figured that because they had them as prizes they would extend like they do with other promotion but they didn't. If they make it a prize or purchasable on Monday they should give you time to use it. Also at least you got a response, they never got back to me. I may not soak millions into this game but I have spent $100 or two a month so that my teammates in the league benefit and I get the joy of getting to open a pack and maybe get a player I really like. But I will no longer be buying anything if there is a risk of looseing money. This game is for fun not to Gamble.
  • Anonymous's avatar
    Anonymous
    8 years ago
    I actually submitted mine for the Holliday presents and didn't get them. Instead I log in the next day and have now useless tickets. Not sure which is worse, knowing it was ending and using them only to get nothing, or not knowing and being stuck with useless tickets. Contacted EA that day and was told i couldn't be helped and needed to post here. Not sure how this resolves my issue. Completely feel screwed especially considering real money was used for these things.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Thanks...very helpful. Happy you know everything star wars geek.
  • Anonymous's avatar
    Anonymous
    8 years ago

    Pretty disappointed with the customer service response.  Post to the board so we can get some troll responses and we can ignore your issue. Not asking for much, just a way to redeem the tickets for anything of value.  We paid for them after all.  

  • Anonymous's avatar
    Anonymous
    8 years ago
    really is super frustrating. everyone that could help just points to the next person to have us chase out tails

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