Forum Discussion

kaiobak

7 years ago

Black screen on NFL overdrive

Hello, My game dont load, and stay with these screen. Someone can help me?

technical issues

rodrickthegreat

6 years ago

I would download it and it showed the ea logo and then just a black screen then 10 seconds later I hear music in the background fix it plzzzzzzzzzzzzzzzzzz

EA_Blueberry

Community Manager

6 years ago

@rodrickthegreat1

What type of device do you play on? I'm concerned the device might not be compatible to launch the game or you might need to install the latest updates for your device. We have some quick troubleshooting steps below if you wanted to run through those real quick.

Sorry to hear you were getting this over the weekend though and hopefully you were able to get in.

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps