Bug report- madden mobile 21
Madden mobile 21 keeps crashing after I open the app and play the tutorial then close it then it refuses to launch back up. Device had no problems running madden mobile 20. Amazon fire hd 6 4th gen
Forum Discussion
EA_Barry
Community Manager
Community ManagerRestart your device and then try the following:
If your mobile device meets the requirements but your game is still crashing, you can try lowering the Quality settings in the game’s menu:
- Tap the menu icon (the three lines on the top left corner of the main menu).
- Tap the Settings cogwheel.
- Tap Edit next to Preferences.
- Under the Visual section, drag the Quality setting down to a lower setting and see if your game stops crashing.
If you don’t have the option to adjust the Quality settings, then your device is most likely on the lower end of the minimum requirements.
I mean can you patch so this doesn't happen on fire hd6 4th gen and also tell me if this device meets requirements
EA_BlueberryHi, @HOFBALLER19
I'm afraid Amazon devices are not supported for Madden NFL Mobile.The game isn’t working on my device
You’ll need a device with OGLES 3.0 and 1G RAM to play. That means it will have specs equivalent to the Samsung Galaxy S5 or newer for Google Play devices, or an iPhone that supports iOS 10 or newer.
If your device can run the game, make sure you have the most up to date version of it:
- Apple App Store: In the App Store, tap the Updates tab on the bottom bar. Find Madden NFL Mobile in that list and tap Update.
- Google Play: In Google Play Store, go to My apps & games. In the Updates tab, check if there’s a newer version of Madden NFL Mobile.
Amazon devices are not supported for Madden NFL Mobile.
When I log in to madden mobile on iPhone XR, it only lets me access the solos screen, and when I try and push buttons like the inbox or 3 bars in the top left corner, it won’t let me.
- EA_Blueberry
@Geezz321 The team is aware of that and looking into it. Are you able to access the areas you're having trouble with if you restart your device or reinstall the app?
Related thread: https://answers.ea.com/t5/Madden-NFL-Mobile/Can-someone-please-fix-the-madden-mobile-21-menu-issue/m-p/9374690#M45400
Well how come I was able to play Madden mobile 20 on Amazon device
