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18 Replies
I have the same problem
- EA_Kent5 years ago
Community Manager
Hey there!
What type of devices are you both playing on?
/Kent
- EA_Blueberry5 years ago
Community Manager
The team is aware of it, hang in there!
4) I am unable to click/access certain menus and buttons in game. This includes the hamburger menu, daily goals, inbox, back/store/home buttons on certain screens, etc…
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This is a bug and has been reported to EA. They are aware and working on it. As far as a possible fix, there is no specific timetable for one. If you get stuck on a screen where you can’t exit it by clicking back/store/home buttons, you will need to force close the app and re-open.
Source: https://answers.ea.com/t5/Madden-NFL-Mobile/Madden-NFL-21-Mobile-Launch-Questions/m-p/9374404#M45380
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I’m on an IPhone 10
So I grinned all the way to the 10th stage of Julio Jones and every time I try to play I get kicked out and I can’t use inbox and I can’t access the side bar unless I go to a program or something. I have a iPhone 7 and I put the game on the lowest quality and it still isn’t working is there anything I can do or what’s up with it?
- @justinpalmer502 My game is fully unplayable. I’m stuck in the store. I closed app, deleted app, I even switched accounts but it always takes me straight to the store
- EA_Blueberry5 years ago
Community Manager
@Madden1gang1 Can you report these details here: https://answers.ea.com/t5/Madden-NFL-Mobile/Megathread-Julio-Jones-Masters-Series/m-p/9375482#M45444 There's also a bug that doesn't allow you to receive the second reward for the daily log in calendar, which should be vertical scheme 75 overall Larry Fitz. I got the first reward by purchasing the pack from the store but was not able to get the second reward today.
I have also not received my second daily log in reward and my game also glut he’s out on the tenth stage for Julio
Hopefully they will update and patch the bug since a lot of people are experiencing this issue.
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