Forum Discussion
- Anonymous10 years ago
I did find one fix for this, however only works if you are on android. This method requires you to either downgrade from Android 6.0 (marshmallow). The problem is within the madden app itself, and it has not been fixed or optimized yet. Either you have to wait a considerable amount of time, or you find a flash file/custom ROM and then flash that to your device. That should solve all problems. I have fixed it for 2 of my devices so far.
- Anonymous10 years agoI am on a custom rom already
- EA_Nils10 years ago
Community Admin
@nixie2121 @Ayushdude Hi,
Thanks all for the reports, the team is aware. We have updated the Known Issues page accordingly: https://help.ea.com/en/article/madden-nfl-15-mobile-troubleshooting-info/
I received a message that I need to Create a New Account or Link an Existing Account.
If you are logged in to your Google+ account and receive the message that you need to Create a New Account or Link an Existing Account, click through the Create a New Account prompts. This will bring you to your correct account. You will not lose your progress or items.
For those of you where this solution does not work, please get in touch with an EA Advisor: https://help.ea.com/en/contact-us/new
Cheers,
Nils
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