Forum Discussion
@nixie2121 @Ayushdude Hi,
Thanks all for the reports, the team is aware. We have updated the Known Issues page accordingly: https://help.ea.com/en/article/madden-nfl-15-mobile-troubleshooting-info/
I received a message that I need to Create a New Account or Link an Existing Account.
If you are logged in to your Google+ account and receive the message that you need to Create a New Account or Link an Existing Account, click through the Create a New Account prompts. This will bring you to your correct account. You will not lose your progress or items.
For those of you where this solution does not work, please get in touch with an EA Advisor: https://help.ea.com/en/contact-us/new
Cheers,
Nils
- Anonymous8 years ago
I have signed in with google email and I can't login to my account so I talked and emailed an EA Advisor and they were unable to help me. I have spend money on this account so I'm not just going to start a new account. All I have to say is that madden really messed up and they should reward all madden mobile google accounts with some sort of price for their cooperation. @nixie2121
- Anonymous8 years ago
- EA_Barry8 years ago
Community Manager
You have posted on an old thread.
Please let us know if the following current troubleshooting link helps you:
https://help.ea.com/en-us/help/alert-message/madden-mobile-account-login-issue
Thanks.
- 4 years ago
Is this problem ever going to be fixed...I've even tried to contact e.a. a d they won't get back to me...if I spent 100s of dollars on the game why am I not being notified of a solution or timetable on a fix
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