Fixes are as followed:Multiple fixes to prevent crashing/unknown errors in Trades.iPad Screen Ratio changed to give a better view of the field.Level-up slider adjusted to show correct level-up range.Shard progress counter will now display the amount needed for the next rank instead of the total amount when choosing a player from a select pack.QB or HB appearing on Defense when using QuartersThe League Goals not tracking any progress.Division Battles Reward UI UpdatesTapping on Watch Ad (or Claim on the Training Center Ad) doesn't always trigger ads.Live Event Augment Alert not displaying all stat augments.Fixes to FTUE (First Time User Experience) that prevented certain screens from functioning correctly and users getting stuck.

@rob12321bor wrote:@hawskeeThe watching an ad issue is not fixed, but maybe that’s a geo-thing where they have no (or less) ads outside the US?@rob12321bor Yeah, if you're a person who is not receiving ads at all or are receiving them at a much less frequency than designed (every 24 hours after watching them), I am thinking that's an issue with the ads not being accessible in your location. I believe the fix was for those who have been receiving the ads fine, but when they attempted to click to watch it, the screen would either go black or it would have trouble loading at first.

Client Update with Fixes (Check App Store for Update)

27 Replies

rob12321bor
4 years ago
@hawskee The watching an ad issue is not fixed, but maybe that’s a geo-thing where they have no (or less) ads outside the US?
hawskee
Hero
4 years ago
@rob12321bor wrote:
@hawskeeThe watching an ad issue is not fixed, but maybe that’s a geo-thing where they have no (or less) ads outside the US?
@rob12321bor

Yeah, if you're a person who is not receiving ads at all or are receiving them at a much less frequency than designed (every 24 hours after watching them), I am thinking that's an issue with the ads not being accessible in your location. I believe the fix was for those who have been receiving the ads fine, but when they attempted to click to watch it, the screen would either go black or it would have trouble loading at first.
tutgpnlzo8z1
4 years ago
the season players requirements for the challenges need to go. needing certain amount of players that are not as strong as the ones i have in lineup is backwards to me. and get rid of having to have a certain number of players leveled up to complete progress challenge
jchapel
4 years ago
@rob12321bor Its, not a geo-thing I live in Puerto Rico and have seen ads before. Since the new release, the ad link is usually greyed out or locked.
The few times it wasn't, I saw the ads and got credit for it.
jchapel
4 years ago
@hawskee The ads functionality in this release is not fixed. It's still inconsistent. Most of the time the link is greyed out when it should not be. The few times it was unlocked I was able to see the ads and get credit. I live in Puerto Rico and have seen the ads in this new version. It does not seem to be a geo-thing.
itsmraj2u
4 years ago
@hawskee Do you know when these changes are supposed to happen? I’m up-to-date on updates from the App Store, Version History indicates the September 1st drop and nothing newer. I was matched again with a 3,900+ squad to my 2,700+ and got crushed before the snap of the ball even finished. Even had one where Big Ben handed off, RB has it, defender appears out of nowhere and crushes Ben and it gives him the ball back for a sack. Would love to know when the changes are supposed to be incorporated into the App.
MountainDew5555
4 years ago
why is the Madden mobile not working it’s saying your service is out it’s been like this for the past 4 months
EA_Blueberry
Community Manager
4 years ago
@MountainDew5555

What is the exact error message you're getting and have you tried all the troubleshooting steps below?

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
lkbroach
Hero
4 years ago
@hawskee In the Daily Goals I have 2 red ! Points alerting me I have 2 goals to update under Feats yet there’s nothing for me to collect??? I can’t reset it to disappear. Any ideas why?
itsmraj2u
4 years ago
@EA_Blueberry This Arena stuff is frustrating. These updates were supposed to stop letting these >3,000 OVR squads in the first Arena. I’m around 2,858 and this dude thrashed me with zero chance of even moving the ball with his 4,289. When are these changes actually going to happen? And when do I get my ticket back since this is not how the game is supposed to be operating?

I reported the user under ‘Other’ because I believe at this point, with the guidance we receive from the company, he shouldn’t have been anywhere near that first section of Arena and we should have never been matched up. I’m going to keep reporting users when this happens since we have no other recourse.
please advise