Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

Coins loss

At the auction house i was biding 450.000 coins on a player, but then i decided to buy him instantly for 500.000 coins.
So what happend was that it took 950.000 coins from my account, instead of just 500.000 for the buy now option.
Can you please help me?

9 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    Unfortunately it has not been resolved by itself.
    And I do not have an american telephone number so you can't call me either.
  • Anonymous's avatar
    Anonymous
    9 years ago
    Thanks for the reply barry, but I won't call you because I will certainly NOT pay a single cent for something that you can also send me in written form via mail.
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @fabk995

    This is not an issue the we can resolve via Answers HQ. Direct contact with an Advisor via Live Chat or by phone is required to address your issue.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Ok I understand, but is it possible via email to my private emailadress?
  • Anonymous's avatar
    Anonymous
    9 years ago

    Ok I understand, but is it possible via email to my private emailadress?
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @fabk995

    That is not possible because we have to do some account ownership verification in this type of case.

  • Anonymous's avatar
    Anonymous
    9 years ago
    How can I call you from Austria?

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