Crashing
It’s been 2eeeks and they still don’t have a update or fix wtf man.
Forum Discussion
8 Replies
EA_BarryCommunity Manager
If you are on iOS and still seeing this issue, please try the steps below and let us know your results.
1. Open iOS App Store
2. Select 'Updates' tab
3. Press and hold screen down.
4. Drag down to refresh page
5. This will update the store and the update will appear.Thank you.
Was there an update pushed today?
Been having the same issue for the last two weeks on iPad.
just checked App Store on iOS and no update!
When is this issue going to be fixed ?
- Thank you for contacting EA help. My name is Prerna and I would assist you with your issue today.
I can see your concern regarding the game crashing. I realize this is quite disappointing as you are missing out on promos and league play.
I would like to inform you that this is a known issue and we have been receiving similar kind of contacts from other players as well. Our developers are working hard to fix the problem in timely manner. We request some time to get the issue fixed.
Should you have any other inquiries or concerns, feel free to contact us back through our EA Help Center at http://help.ea.com.
Thank you once again for contacting EA Help!
Still need help? You can reach us on help.ea.com .
Prerna A.
EA Help - Thank you for contacting EA Help!
This is just a follow-up to our conversation a while ago regarding the issue that you had with Madden NFL mobile. Unfortunately the issue is still on going. Please be a bit more patience as studio and game team are doing their best to fix it.
Should you need help about any other issues, please do not hesitate to contact us again via callback request, live chat or email through our EA Help Center at http://help.ea.com
There is a wealth of information that can be found on our help site, www.help.ea.com and for more troubleshooting steps or updates you can always refer to our official forums, http://forum.ea.com/ Answer HQ and http://answers.ea.com/
Theodore A.
EA Help
[ ref:_5004400000sQRGQAA4:ref - So berry how tf do I update a app that’s already been updated and has no new update. Fix the game since we all know you guys make millions of of just madden mobile. Plus now what are we going to get for missing all this time not playing 500madden bucks wow that’s a great gift lmao. I swear if it ain’t more then 10,000 madden cash don’t send * bc you guys made us lose out on almost two promos n league play & time we could be enhancing our teams before they get test for the new madden season. Thanks EA for nothing. And @EA BERRY if you guys at EA are reading this Then fix the game already.
