Forum Discussion

Tazwhite's avatar
Tazwhite
6 years ago
Solved

Daily, Weekly Goals&Challenges not working. I have no section for achievements.

Essentially, my Entire goals section is broken. Is this issue going to get resolved? I know this has been asked on here before, and I was excited when I seen that there was an update today. Well, not...
technical issues
  • Tazwhite's avatar
    Tazwhite
    6 years ago

    You're right, it's a problem with my phone. Which really [Removed - CM] sucks, but nothing I can do about it. Sorry for bugging you and I appreciate the effort.

ATLBaller32's avatar
ATLBaller32
6 years ago

So, how do I know I received the gems?  It doesn't say completed?  I never received the "Achievement" page where you claim the gems, and I don't recall ever receiving an error message like we usually do when they correct something and you should have received a reward but didn't.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
6 years ago
@ATLBaller32 If you have any concerns on not receiving them, please reach out to our Support team via in-game through Settings>Help to submit a missing items claim. An Advisor can pull up your account to see when it was completed and verify if the gems were added to your account.
  • ATLBaller32's avatar
    ATLBaller32
    6 years ago

    I did, have not heard anything yet, but it has only been a few days.  I am used to seeing completed when I know that I have claimed the rewards after the pop-up comes up with ACHIEVMENT, then it says completed under the X/X times you needed to complete the items.  Mine just doesn't, so it makes me think I did not receive the rewards.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago
    @ATLBaller32 Do you have any right now on the verge of completing? If you're able to take a look at your gems prior to completing it that could definitely let us know it's not tracking for you.

About Madden NFL Mobile

Passionate about Madden NFL Mobile? Join the discussion, share your knowledge and connect with other players.12,516 PostsLatest Activity: 8 hours ago