Does ea custumer service has a solution for hacked account

Can ea costumer support do anything about this ived already reported my account has been hacked and the only emailed ive received is try to set up a callback but the call back option is only for the us and canada im staying in macao and ived never heard of ea support to fix my prob now the hacker is using my account ived been playing this game since its debut since 2015 * man can ea support do somthing about this i want to retrieved my account