Forum Discussion

Anonymous

9 years ago

SolvedApproved

Error Cannot purchase store kit

Purchasing Not Working Every freaking time I try to buy madden cash it's says cannot purchase while transaction with store kit is in progress yet I hadn't bought any cash.

technical issues

EA_Barry
8 years ago
@wyattearp985 @Bengals3218 @TheAbsinthes

To assist us with our investigation on this, can I ask you guys to please add the requested details to the following thread

http://answers.ea.com/t5/Madden-NFL-Mobile/I-can-t-purchase-madden-cash-on-madden-mobile-18/m-p/6249951#M26393

Thanks.

*marked as solution for player visibility

Anonymous

9 years ago

Approved

I am currently dealing with the exact same issue and very frustrated. Hoping for some resolution. Is your device and apple?

EA_Barry
Community Manager
9 years ago
@Donna68991 @ChillBruh1738

Can you please click on the link below and post the following detail there to help us look into this?

http://answers.ea.com/t5/Madden-NFL-Mobile/Can-t-by-madden-cash-on-nfl-mobile/m-p/5657693

Device being used, make and model

Game version installed

Operating system and version on the device

A time stamp of when you last incurred this issue

The time/date of when you first had a failed purchase that could be causing this issue.

Thank you.