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SmokSucr's avatar
10 years ago

Facebook Login Failure

Just FYI - since the new update I can no longer connect to my Facebook account with Madden Mobile. It says "Login Failed. Facebook login failed. Please try again."

I'm on Apple iPar Air 2 - iOS 9.1

I've tried:

- Logging out of all, restarting device, and re-linking accounts

- Uninstalling and reinstalling Madden

- Logging in with Facebook on another device (older iPad on iOS 9.1 works first try)

- Adjusting settings in Facebook to allow Aps access

I've noticed:

- Madden Mobile tries to go to the Safari Facebook mobile site to tie to Madden now instead of the Ap on the device

- In Facebook (Safari) it logs into Facebook and opens a screen that says "Madden Mobile is already authorized in Facebook"

My fix - I went to my other device, created a Gmail account, to my team up on that device and linked it to Google. Then went back to my iPad Air and opened Madden with Google and have my team..... I wish FB would work but there are certainly some issues going on with the new changes.

5 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Unfortunately, there is no solution to this problem. The problem lies within the maden app itself, which has a lot of bugs for new versions of Android/Apple. The only solution is to wait. Maden should fix this problem soon, so you may just want to wait. 

    A different route for the solution requires a jailbreak for apple, or flashing a different version of Android onto your android device, You will find those steps online, but these are the only ways to fix this problem other than waiting for madden to fix it.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    10 years ago

    @Ayushdude

    Just FYI: we cannot support jailbreaked devices or devices with custom firmware and so that is not advised.

  • Anonymous's avatar
    Anonymous
    10 years ago

    How do you link your account to a gmail if the account is already linked to a facebook account? Please help!

  • First, create a gmail account for free.

    Next, go to another device (wife/girlfriends/parents phone) you should be able to login to Madden with your original Facebook team. Once you have the team up and you can play with it, go to the upper right side of the screen and hit the three dots (settings). Hit the link accounts button and link to Google.

    Once you've linked the account to Google, you'll be able to go back to your original device that the Facebook link doesn't work on, and link it to the Gmail/Google account. It will work and you'll have your team back only linked to google now instead of Facebook.

  • As another update to the Facebook issue - I've found that when you go to link to Facebook and it opens the safari page, then asks "open in Madden Mobile" and you hit the yes button -> if when Madden Mobile opens it gives you a login failure you can do the following:

    Go back to the safari page and reload it using the refresh button in the search bar. It will ask you the same thing again only the second time it usually works when Maddem Mobile opens, sometimes I have to do it a third time but I can always get it to work after a few tries.

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