Forum Discussion
- 5 years ago
@mikefish12eaglesso try resetting your settings, on my Samsung Galaxy s7 active its on general management.
- 5 years ago@mikefish12eagles Let me know if it works.
- EA_Blueberry5 years ago
Community Manager
@mikefish12eagles wrote:
@jimmya7177 It was doing the same for me, till I reset my settings to default, and it worked! So sometime I must've changed a setting that blocked something.Wow that's really interesting, thanks for sharing it!
If anyone else can confirm it works that can help save others a lot of time troubleshooting.- 5 years ago
Nope. None of the fixes listed have worked for me. This is extremely frustrating since I paid for a pass in an event that is now useless since I can’t play the event. I’ve seen threads about this going back to 2015, so I don’t understand how they haven’t dealt with this issue.
- EA_Blueberry5 years ago
Community Manager
Do you experience this on a different device if you're able to test it and have you tried contacting our Support teams to see if there is anything from the account side they see that could be resulting in this error?
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Live-Support
- 2 years ago
I haven't been able to get on in a day because of this and I am a guest on the app so I don't want uninstall with the risk of losing my account. I have a Samsung phone so if you can help me get my account back, that'd be great
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