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Ryguyrock123's avatar
Ryguyrock123
6 years ago
Solved

Game runs really slow

I am the only one on my WiFi, but every time I start a play, the game lags like crazy. It does this in any game mode. The game runs fine everywhere else, except after the snap is taken on any play. I...
technical issues
  • Ryguyrock123's avatar
    Ryguyrock123
    6 years ago
    @EA_Blueberry

    I uninstalled the game and reinstalled and it seems to be working. Thanks for your help!
Ryguyrock123's avatar
Ryguyrock123
6 years ago
@EA_Blueberry I’m pretty sure I have it on the lowest quality. I play on a 5s. Is it just the fact that my phone is really old?
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@Ryguyrock123 

These are the minimum system requirements below. Make sure all other apps are closed down before launching the game and there is plenty of free memory.

You’ll need a device with OGLES 3.0 and 1G RAM to play. That means it will have specs equivalent to the Samsung Galaxy S5 or newer for Google Play devices, or an iPhone that supports iOS 10 or newer.

S5 is the minimum so playing on the lowest settings should help boost performance. Even though the app might be closed down, I'd recommend force closing it under the the device's app settings.

  • Ryguyrock123's avatar
    Ryguyrock123
    6 years ago
    @EA_Blueberry I’ve tried all that. I won’t lose my progress if I delete the app and reinstall it will I?
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @Ryguyrock123 

      If you play on GUEST MODE your progress will be deleted. If you login with Google/Apple/Facebook the progress will be saved.

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