Hall of Fame x4 logo not given
After each period of overdrive you receive a logo when you achieved to get in the Hall of Fame. Now, I already got 4 times in the Hall of Fame but only received the 3 times logo again (I already had ...
Forum Discussion
I was supposed to receive the “Hall Of Fame x2” logo for reaching the Hall Of Fame rank in the most recent Overdrive season. However, I received the wrong logo, I received the Hall Of Fame x1 logo, which I already have. I contacted EA customer service and they told me that reason I got the wrong logo was because of a bug. The customer service representative told me to post on the forum. So could someone at EA please assist me with this and get me the correct logo that I earned??
EA_BlueberryCommunity Manager
Hi @Matthew9242,
I moved your post from the Madden 19 board to the Madden Overdrive board. Regarding this, bug reports are always welcome here to track and report to the development team however to get this looked into for your account please reach our Live-Support team as soon as possible.Here is how to get help from Live-Support by submitting a request via in-game: https://help.ea.com/en-us/help/madden/madden-nfl-overdrive/get-help-madden-nfl-overdrive#needhelp
I had the same problem but with HOF x4 logo. I already sent a mail to the support but they said I had to ask it here first.
I contacted EA Help and I was treated dismissively by the customer service representative, which I feel is unacceptable considering that I earned the logo. They said it was a bug, so can I ask when this is expected to be fixed? And when will I receive the logo? Again, it’s the Hall Of Fame x2 logo.
I used the link and ordered help but they also say they can't help me. It's really annoying that they are sending me from one place to another and always the same answer that they cannot help. I have already seen multiple complaints about this, so I hope they will fix it as soon as possible.
