Yes apple had me reset my device. But first made sure we backed it up in the cloud. After reset I reloaded everything from that backup in the cloud. So my information is somewhere. The members of my league can still see my team. My app just doesn’t give me the option to log into that account, the app tells me there are no existing accounts in Game Center which isn’t true. They are just not connected for some reason and it doesn’t even give me an option to login through gamecenter. When I click login through gamecenter upon opening app it immediately says there are no existing accounts.
No, as I do not have a Facebook account.
Community ManagerDid you go from an iPhone or an Android device? You won't be able to transfer the progress unless you have the UID or linked it to Facebook since Google cloud and iClouds are separate methods of storage.
I don’t know how much clearer I can be.
There was no change of device.
There was no change of device.
There was no change on my part at all.
The app stopped working. Then it stopped letting me login. Then it made my account disappear on the login page.
My team still exists in the game. The members of my league see my team. I just cannot access it.
There is no Facebook.
There is no Google.
I have an Apple IPhone X.
The Account was linked through Apple Gamecenter.
And I do not know my UID. So how can EA find my team without the UID? That is my question.
