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KremaliKekim's avatar
KremaliKekim
3 years ago
Solved

İ CANNOT UNLİNK MY AMAZON ACCOUNT FROM EA

So i have a New Amazon account so i wanted to unlink my old account from EA games BUT THERE İS NO UNLİNK BUTTON OR AMAZON ACCOUNT SHOWİNG İN MY CONNECTİONS SECTİON PLEASE JUST UNLİNK MY OLD ACCOUNT B...
technical issues
  • Banie01's avatar
    Banie01
    3 years ago
    @EA_QueenBee Hi 🙂
    I have an issue with unbinking my Amazon account from my EA account.
    I have followed the steps outlined in the unlinking articles.
    That has worked perfectly fine for twitch, steam, Xbox and PSN.
    I go to the "Connections" tab, then select unlink and proceed with unlinking the account.
    For some reason?
    When I click unlink on my Amazon account, nothing happens.
    Every other unlinking attempt brings almost a pop-up, blue screen to confirm you wish to proceed with unlinking the account.
    When I click unlink on Amazon, it just stays as-is.
    Is there any other way to force the account to unlink?

    Thanks
    Banie01
    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      3 years ago
      Hey @Banie01,

      Hmm, I don't think I've come across an issue like that before. But if you need help unlinking your Amazon account, our live support team should be able to take a look for you if you reach out via the following link:

      https://help.ea.com/en/help-home/

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