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Anonymous's avatar
Anonymous
8 years ago

I can't purchase madden cash on madden mobile 18

Can't purchase madden cash. Says something about Storekit transaction is already in progress. Was working fine last week and now this week I can't purchase. Anyone know what to do? I tried contacting ...
technical issues
Delania's avatar
Delania
8 years ago

I have the same problem. I think it has something to do with the All-Pro Pack. I bought it but I never get it and since that I can't buy anything. Also when I bought it no money was charged. 

Anonymous's avatar
Anonymous
8 years ago
Did you contact EA and can they fix it? Or is that it for the season for me now? I can't get a hold of them.
  • Delania's avatar
    Delania
    8 years ago

     I didn't contact them.

  • Anonymous's avatar
    Anonymous
    8 years ago
    The option for live chat wouldn't work for me either. But I was able to request a phone call. Should receive it in about an hour. Will keep you updated
    • Anonymous's avatar
      Anonymous
      8 years ago
      Never received the phone call and I can't get anyone on chat either. Plus there isn't an option to be called back anymore... I did try to purchase that all-pro special again and this is the error I get because I was charged for it!!
      • Anonymous's avatar
        Anonymous
        8 years ago
        Hey brother. I literally tried that same process twice with no results. New to this answering system online so I didn't know how to tag you @okie_state_fan

        Thanks for your help and keep me posted if you can! Got back to me before EA!
  • Anonymous's avatar
    Anonymous
    8 years ago

    EA says thousands of customers effected.  They claim to be working on issue. I’ve been unable to purchase for over a month now. Unbelievable a company would block you from spending money, but that’s what EA is doing. I thought they were a first rate company?  More like clueless *!!

    • Anonymous's avatar
      Anonymous
      8 years ago
      I have had this issue for a couple months now and had posted many posts. It got to the point I am just giving up on EA doing anything about it. Question though, for people like us, would Itunes gift cards work?

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