I love the "continued support" response. Can you really call it support when you've done absolutely nothing? That's like a child saying I'm Sorry and doing the exact same thing 10 seconds later. I have no clue how you can't figure this out!!
Well at least he is giving us some sort of update unlike EA Help when I call or email them. Every time I talk to them, they change my case to "resolved" and I keep reopening it telling them it is not anywhere close to being resolved. This whole thing is a complete joke because it seems to have happened to people every year. The worst part about all of this was when they tried to blame it on the Hurricane.....
This is one of the main reasons people leave this game and never come back, this problem hasn’t been resolved for up to 2-3 months for some people this is a disgrace to EA.
