I can't purchase madden cash on madden mobile 18

Can't purchase madden cash. Says something about Storekit transaction is already in progress. Was working fine last week and now this week I can't purchase. Anyone know what to do? I tried contacting ...

technical issues

Anonymous

8 years ago

Still fails on the iPad after trying the "Recover Account" trick, but at least I can purchase on the iPhone now.

EA_Barry

Community Manager

8 years ago

The fix for this issue is to be included in an upcoming update.

Sincere apologies for the amount of time this has been a problem.

EA_Barry.

*marked as solution for player visibility

Anonymous
8 years ago
Certainly good news Barry, do you know when is the next update?
Anonymous
8 years ago
@EA_Barry You stated a patch was coming to fix this over two weeks ago. Where is it? Players are missing yet another event and it's rewards. This is completely unacceptable. [Comment Removed - Admin.]
Anonymous
8 years ago
@EA_Barry You're obviously monitoring the thread if you're editing posts. Please provide an update!
EA_Barry
Community Manager
8 years ago
@wspkidm

My previous post (albeit 2weeks ago) on this still stands as the most recent info on this - due to be resolved in an upcoming update.
Anonymous
8 years ago
@EA_Barry Any kind of timeline on the release? Will it be after all the good promos are gone?
bigjoeyjoe35
8 years ago
I will tell you that they did say they were working on it. I was compensated with some all pro packs and madden cash. It still stinks not to be able to make any cash purchases though. Especially with all of the promos.
Anonymous
8 years ago
@EA_Barry
Platform: iOS
User ID: 31600171
Time and date of last attempted purchase 15:43 CST Oct 25th
Region: US - Texas
Anonymous
8 years ago
Platform: iOS
User ID: 7456049
Time and date of last attempted purchase: October 26th 2017
Region: US - New York NY, USA
Anonymous
8 years ago
Is EA going to offer any meaningful compensation for the loss in roster building this season?? Unable to complete any of the special event sets and missed out big time!
Anonymous
8 years ago
When ?? I can’t believe you EA, where is the update?
3weeks ago and i have been waiting two or three months, are you waiting for December? I can’t believe that this problem takes you a lot of time.
UID: 146642936
Anonymous
8 years ago
Hey! When’s that upcoming patch coming?!?!?
Anonymous
8 years ago
*****Update*****

EA and ea_barry still refuse to give a legitimate answer. They do not Provide adequate customer service. If they were as bowing the least bit of concern this would already be solved. They do not even read this thread because they don’t care. Also ea_barry doesn’t respond to private messages. In general we are all screwed and can’t even buy EA_vasoline.

****** weekly update over ******
bigjoeyjoe35
8 years ago
I did manage to make a purchase using my fiance's itunes account. I simply went on her iphone, kept her logged into her itunes. I then downloaded madden mobile, logged into my madden account with my facebook account and made a purchase. There is something up between my account and madden mobile. I have no other issues wiht any other apps and making purchases using my itunes account. It's not ideal but at least I got to make my purchases and continue upgrading my team. So if someone will make a purchase on your behalf using their itunes account, it should work.
Anonymous
8 years ago
Is this issue have a fix? Still waiting ? Meanwhile can't participate in the thanksgiving promo!!!