Forum Discussion
3 years ago
I try it right after a play before I choose the next one.
I am using a Samsung Galaxy A12.
It didn't work when I started a new season.
EA_Blueberry
Community Admin
3 years ago@Clutch_mtn
I take it you've tried re-installing the game? Have you checked your device for updates?
What graphical setting do you have selected under your Visual Preferences in game?
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
- 3 years ago
I re-installed the app and made sure it's updated.
The visual preferences are at defaults, although I couldn't find one that said graphics specifically.
- EA_Blueberry3 years ago
Community Admin
@Clutch_mtn
What is the type of device do you play on? If your device doesn't have a graphical slider under visual preferences that means your device is around the minimum system requirements to run the game. - 3 years ago
I use a Samsung Galaxy A12.