Forum Discussion
EA_Blueberry
Community Manager
4 years ago@Clutch_mtn
I take it you've tried re-installing the game? Have you checked your device for updates?
What graphical setting do you have selected under your Visual Preferences in game?
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
4 years ago
I re-installed the app and made sure it's updated.
The visual preferences are at defaults, although I couldn't find one that said graphics specifically.
- EA_Blueberry4 years ago
Community Manager
@Clutch_mtn
What is the type of device do you play on? If your device doesn't have a graphical slider under visual preferences that means your device is around the minimum system requirements to run the game. - 4 years ago
I use a Samsung Galaxy A12.
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