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Hello everybody. 2 weeks ago, i've got an ingame popup. "TOS Warning" Unfortunately it doesn't give me any kind of additional information. I opened a support case to understand, why I received thi...
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To be clear, is this for Madden NFL Mobile or Madden NFL 21 on console?
If you received an in-game pop up regarding an action taken on your account from our Terms of Service team, you should have received an email detailing why. Have you checked your junk, spam, and promotion folder in case the email was routed there?
To dispute any actions on your account, please contact our Terms of Service team via this link: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
I'm sorry you've had a lot of trouble simply getting more information around this. To give you expectations on response time, our Terms of Service team will try their best to get back out to players within 5 business days. Depending on the volume of requests and time of year, it could took a little bit longer.
Let me know if you have any questions.
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