Forum Discussion
EA_Barry
Community Manager
1 year agoTo start live help in game follow these instructions.
- Open MADDEN NFL 24 MOBILE app on your phone
- Click on Account management
- Click Help
- Select support option.
Thanks.
1 year ago
I've tried that. And went and created a case number. Went into chat and when I would get an advisor they would transfer me to another advisor who within 3 questions would tell me they couldn't verify my account with out an ingame ticket. Went through that process 5 times. I'm lost and I am glad you gave that suggestion because I'm sure now it's not me screwing up...lol
- 1 year ago
Each time the advisor would give me a link. Two sent me two different links each. Some of the links would say Madden 21 one had Madden 19. But each of the total 7 links were different. Lol