Forum Discussion

bbcobb34's avatar
bbcobb34
5 years ago
Solved

"Insufficient Funds" error in League Store when trying to make purchase

There is a bug in the League store. I am guessing that I am not receiving the full discount I should be since it won't allow me to purchase. Please fix. Don't suppose I will get reimbursed the ite...
technical issues
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago
    @bbcobb34 The original price of the battery packs are 400 at level 2. Once you have 400 it should allow you to purchase it and only debit the amount show on your screen (356).
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

It’s looking for the amount needed before the reducer was applied. If you get above what it would cost before the reducer, it will allow the transaction and take the correct amount from you.

  • bbcobb34's avatar
    bbcobb34
    5 years ago

    @EA_Blueberry Now that I have more than it thought I needed I was able to buy that item at the correct amount. 

    But the Bug is still there.

    Because I can have more coins that it shows for the cost and it still won't let me buy it.  There is definitely an issue with the code on that calculation.  Being and IT person, I understand why it happens.  Either way, there is a bug in that Store code.

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      5 years ago
      @bbcobb34 The original price of the battery packs are 400 at level 2. Once you have 400 it should allow you to purchase it and only debit the amount show on your screen (356).
      • lkbroach's avatar
        lkbroach
        Hero
        5 years ago
        @EA_Blueberry Not always true.
        Every time I go to purchase an item (using your example) I have to have 100-200 more to be able to purchase. Next time it happens I’ll screen shot it and post it for you to see! Thanks

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