Journeys Genesis Won't Let Me Progress to Next Stage After Completing All Events
In playing Journeys Genesis I find that the app will not allow me to advance to the next Journeys stage despite my having completed all the required events.
I have already force quit MM 22, cleared the cache, restarted my device after verifying the correct date & time and that it's running the current version of Android then reinstalled MM 22 as advised by EA Help, all to no avail.
No only can I still not advance to the next Journeys stage, Journeys Genesis presents as though I had not completed all of the Genesis events with a level 25+ player requirement and to top it off, if I replay these events Genesis does not record my wins. So, I'm stuck and have been for days, wasting a huge amount of stamina replaying and winning said events only to find that my wins are not being recognized by the app.
I am including several screenshots which demonstrate the problem. I have more showing that I did complete all the events for Genesis but it only allows me to upload three so these at least show that Genesis is not recording my wins.
EA Help stated that there is nothing they can do to help resolve this issue save pass it along to the development team and advised me to post here so here I am, hoping that someone will read this whom is familiar with this bug and present me with a solution.
After being stuck on Journeys Genesis for three days straight and having performed all troubleshooting steps already with no resolution I feel dismayed and a bit frustrated because this shouldn't be happening and since it is, there should be a way to resolve the problem without my having to run around in circles posting to related forums and hoping that either someone knows how to fix this or that enough players will chime in with the same issue to promote positive action towards a fix by team MM 22. But whatever it takes to fix this problem, I'm happy to strive my utmost. Can someone here please advise me on how to resolve this issue? It seems like a pretty significant bug to me as it has halted my forward progress immensely and I could really use some guidance here, please.
Thank You - Michael
@michaelkottler
I think there might be some confusion here. If you completed "V" of Journey: Genesis this is the only Journey at the moment. Since it's unlocked the AFC and NFC that is what is currently available. There is nothing else to unlock at this time.Details here: https://answers.ea.com/t5/Madden-NFL-Mobile/Madden-NFL-22-Mobile-Journeys-Reveal/m-p/10604083#M52433
Journeys - What type of content will there be?
- We will launch with Journey: Genesis, AFC & NFC Journeys (which require Genesis completion first)
- There will be more to come later.
- We will determine/figure out what feels like an appropriate cadence to release more Journeys.