Glitched Rob Gronkowski
I have 2 iconic Rob Gronkowski’s and I am trying to trade them up for the mythic gronkowski in the “what if” event trade. However 1 of the gronkowski’s is glitching and won’t go into the trade. He is not in my current team. And he is not locked in any way. I also have the other two purple groks. Has this happened to anyone else?? I’ve been grinding this event so much just to get him in mythic…Tired of spending without fair experience from ea
Hi, it’s really not as simple as just getting the points back, I’ve been a loyal user of EA products for over 35 years, I’m not a kid, I’m actually a 50-year-old person that still enjoys video games, and if you look at my profile, you will see that I spend a lot of money to do so. Probably too much. But that’s my problem, lol this is the second ticket I’ve created for the same issue and I’m just not feeling like I’m being heard when I just keep getting the guidelines slapped in my face each time a new person looks at my ticket and submits the same routine answer. At the time of the transaction I was looking, only looking at how many training points I needed to finish the goals for the prior STT reward. Yes, it was my fault, I exchanged them in advertently, and then saw that I could do nothing with it now even if that can’t be reversed there always that someone there can make this somewhat less painful on my end, and give something in a way of a compensation to show a little bit of, hey, we appreciate your money and dedication, and here’s something to ease the situation. Instead, I keep getting the same answers, prolonged, as if I’m a teenager being scolded by her parents, lol. Please understand why I am even taking this to this level, and prove to me that there are still human beings behind these interactive companies, that care about people that use their products thank you.
EA SUPPORT is better know as LACK OF SUPPORT
It’s incredible to have chat bot’s and agents hiding behind messages not resolve any issues that arise within the game. I have played madden for many years and this will be my last. The support is horrible and this game should not bear the name of such a legend like John Madden . This is an embarassment to gaming and lack of service for the consumer.. All i asked is for fix to complete Ray Lewis trade when i have all the eligible players so i can complete obtain necessary player for 2nd time to complete mythic set and i attached images to confirm below. A simple request to fix or compensate a consumer for what has been earned or could be earned with players to complete a trade is not resolved yet circles of responses with no accountability or resolve for the end consumer.. If you feel the same pass the word and share. As gamers we should not tolerate brands who dont support the consumer cause they are too big.. EA enjoy the last season i will complete for my team, as i will not play or have any family members utilize any EA game going further.
