Forum Discussion

9 Replies

  • Here are screenshots of me having 3 oop cards but only 2 showing me to use in trade. 

    Bought 2 via most Feared candy and one from pack in store.... probably the 2,000 madden cash bundle. 

  • imt6y's avatar
    imt6y
    4 years ago

    @EA_BlueberryNope. Also have deliberately gotten at least 5 other JuliOOPs and used them in trades. This one... which is no different on any portion of the card... well not allow me to trade it. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @imt6y 

    Did you get a Julio from the starter pack. I believe that is why some may not be eligible. 

  • imt6y's avatar
    imt6y
    4 years ago
    @EA_Blueberry Nope. I think I got from candy purchase trade or possibly a pack that was released mid promotion for $20. Idk. But it's eligible to trade and yet.. I cannot trade it. I'm pissed. This gives my ability to complete a set and objectives
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @imt6y 

    Do you know how long ago you acquired him? If you got all 3 recently, our Support team can help check how you acquired the item. It's very likely an item that was acquired from a certain pack that is not eligible for sets. I know that certain items will not be eligible from sets from the packs you get at the start of promos.

  • imt6y's avatar
    imt6y
    4 years ago
    @EA_Blueberry I don't have an exact time no. Regardless it's moot. The promotion is over and I couldn't trade it. I submitted multiple problem reports a bug report and posted. Pretty sure that's above and beyond for a customer to pursue resolution. In all phases and platforms.

    No resolutions, no restitution, and not even an acknowledgement of how messed up that is. The only thing I've actually seen is victim blaming and stalling tactics while the promotion was coming to an end, in an apparent effort to build in liability deflection.
  • imt6y's avatar
    imt6y
    4 years ago
    @EA_Blueberry The thing is this... as soon as I say anything with an honest critic all of a sudden my team slows down. Even against computer AI for daily events. When action is that linear, the legal definition is reprisal. How can I submit an EEO complaint?

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