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Anonymous's avatar
Anonymous
11 years ago

just won a bid but player not showing up.. It took the coins..

jusy bought Leon washington and they took the coins but no player... no it was not a collectable either  

technical issues

6 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Same thing happened to me I bought two different players and they did not show up on my roster and no they were not collectibles I lost 73,000 coins how do I get reimbursed for that??
  • Anonymous's avatar
    Anonymous
    11 years ago
    I bid and one on two different players a total of 73,000 coins and they did not show up on my roster how do I get reimbursed for this? I know they were not collectibles!!
  • Anonymous's avatar
    Anonymous
    11 years ago
    Same thing. It wouldn't let me check the auction. Said auction was unavailable. Now I'm out about 60,000 coins
  • Anonymous's avatar
    Anonymous
    11 years ago

    Please return the 34000 coins I lost in the madden mobile auction issue.

    user Johnnyblaze

  • Anonymous's avatar
    Anonymous
    11 years ago
    About the last 3 times I've bid, it said I won, then the phone says it lost connection. When I regain connection, the player is gone, and twice the coins were too. I've spent a lot of time doing this and I want either my players or my coins.
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    If you have lost coins in an auction or have not received and item from an auction please allow 24hrs to pass for the coins or item(s) to become available.

    After 24hrs if the coins or items are not available to you then first power your device off and back on.

    If your missing items or coins are still not available upon login then contact an Advisor for assistance.

    If required, click the following link to contact an Advisor: http://help.ea.com/en/contact-us/new/?category=demo-beta

    For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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