Forum Discussion

5 years ago

Kickoff Master Tickets not being Rewarded.

I completed all 4 87 OVR Kickoff Masters. I only received 2 Kickoff Master Tickets. I have checked achievements and they are not waiting to be claimed. They simply are not there...but the achievement...

technical issues

EA_Barry

Community Manager

5 years ago

@GoodOldRed @585bl @BuddyBoy2528

If you are missing Kickoff Master Tickets, we will need you to make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

GoodOldRed

5 years ago

I actually did that yesterday and spent 2-3 hours on the phone, but turned out that this is something they can not validate. So they actually asked me to post here, cause devs here will be able to help. Please let me know how to proceed.