Forum Discussion

3 years ago

Solved

Lost players

I lost cards from a pack I brought with my own real money , it was 3 cards , rod Woodson , Julius peppers & another offensive line man I sold and when I went back in both peppers and Woodson was gone out my binder never knew where they went I contacted and they told me they were going to figure it out but never did and I’m still waiting to get my cards back

technical issues

EA_Aljo
3 years ago
Hi there, @agentzae

We're not able to help with missing content through Answers HQ. You'll need to reach out to an advisor again to have this investigated further. To do that, please open a case here - https://help.ea.com/en/contact-us/new/. Thanks!

2 Replies

EA_Aljo
Community Manager
3 years ago
Hi there, @agentzae

We're not able to help with missing content through Answers HQ. You'll need to reach out to an advisor again to have this investigated further. To do that, please open a case here - https://help.ea.com/en/contact-us/new/. Thanks!
j21jam6
3 years ago
EA is the Absolute WORST company I've ever seen when it comes to customer service. I'm missing the player from the Super Bowl Stream and in October I Never received my weights. I reported both immediately and I Never got a response, let alone my missing content.