Madden mobile 15 missing cash, points, cards, xp, fanz.

while that did help me last time, whenever i have bought in the auction house before, i have always gotten my card right away. additionally, when i checked this specific card a few moments later, it said that it was sold to someone else so waiting will not help, the game stole my money again!

I was on the madden mobile forums and saw a few people who somehow collected other people's cards/coins. I'm not sure why this is occurring but I will report this as soon as possible.

You may want to delete madden mobile (if your account is connected to Facebook) then restart your device and reinstall the app. I'm not sure if this will work.

You could also try doing the following steps: 

1. Connect device to your PC
2. Install and open iExplorer (any other file browser for your device will do)
3. Navigate to Apps -> MaddenMobile -> Library -> Caches and delete all contents inside that folder

If none of the above work you can contact EA here.

You can live chat with an EA representative here.

On behalf of EA and all affiliated people (although I am not), I'm sorry that this is happening. Hopefully one of these works. Have a nice day!

If I answered your question please hit the xp button and accept this answer as the solution to help me level up!

what a novelty, had the same issue again, twice in one day! 😕mileymad:

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@trojansfan87 wrote:

what a novelty, had the same issue again, twice in one day! 😕mileymad:

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Sorry for the inconvenience. 😕mileysad:

Please wait 24 hours for the items to process. If they do not return please reply here so I can further help you.

If I answered your question please hit the xp button and accept this answer as the solution to help me level up!

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@TrevorJD16 wrote:
Same here but I just sold a Julian Edelman for 75000 but the auction said lost connection and my card was gone I searched it in the auction and it said sold but I did not get my money this is the first time it's done it to me. Any help? 😫

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Please wait 24 hours for the items to process. If they do not return please reply here so I can further help you.

If I answered your question please hit the xp button and accept this answer as the solution to help me level up!

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@Detroh7 wrote:
The 24 hours wait doesnt work... can it just be that ea doesnt compensate coin or lost cards... because it seems incredibly difficult to reach them to resolve this issue...

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I'm starting to know what they feel like 😕mileytongue:

The customer support lines are being flooded with questions at the moment.

Sorry for the inconvenience. 

Here's the links again if you need them: 

You can contact EA here.

You can live chat with EA representative here.

Please go check the questions that were a answered yesterday.