Madden Mobile content missing

As you can see in the picture I only have 38/40. One for a set collectible and one for the division collectible, you cannot sell the division collectibles and I'm close to finishing and getting the set collectibles. And in the second picture I'm showing, I am at 50million fans which is well above 10million which is the required amount to get all 13 collectibles

Thanks, hope what you said works if not its cool. I don't understand how this happended though.

Same thing happened to me. EA has opened a case. Hopefully it wont take too long. If they fix your problem tell me. 

I have completed 90 total sets and I only have two of three set master collectibles for the Odell set. I should have 3 and I have already contacted EA through the madden mobile app and started a case with them but they said they weren't able to help me and they could only give me 10000 coins on my account. I am extremely close to getting Odell and I've heard of other people getting back their Collectibles for their Odell set but why can't they help me?

I am currently at 2.5 million fans and have 9/13 sets and should have 10/13. I would like to know when I can get that collectible back because I have spent about $50 dollars on the game for madden cash to refill my stamina and if I spent that money I would at least like to be able to have the 10 collectibles that I should have.

Just recently reached the required 10M fans but for some reason did not get the last required Division Master Collectible for O. Beckham Jr. I would really appreciate some help, I've heard others have had this issue, long time Madden Player (PlayStation and Mobile)! 

See attached photos for documentation!

I have recently hit 3 mil fans and realized that I only have 10/13 Division master collectibles you need for OBJ. Several others have had this issue but nobody seems to get a reolution.