Madden mobile won't load on my phone
Ever since the new app came out I have not been able to log into the game. it has been stuck in the loading screen the entire time. I happen maybe outside of the US but I don't think that is the issu...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHey there!
Sorry to hear about the loading trouble you're having, @yschultz13
Can you try running though these steps below, including a full re-install of the app and checking your device for updates?
Let me know what type of device you're playing on so I can also verify it meets the minimum system requirements.
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
Ya I've restarted my device, I've re-downloaded the app, and I've made sure everything was updated. The phone i have is a pixel 4A. I've been playing this game for years and never had any issues so I would love to play the new season.
- EA_Blueberry
Hey, @yschultz13
I went out on a brief vacation when I sent out my last message and starting to catch up now. I wanted to check in with you to see if you were able to get back into the game since the game's update earlier in September.
@EA_Blueberry wrote:Hey, @yschultz13
I went out on a brief vacation when I sent out my last message and starting to catch up now. I wanted to check in with you to see if you were able to get back into the game since the game's update earlier in September.Mine doing the same thing I tried doing everything u said to the other person still nothing working I play on I iPhone 8 i need help ?
