Madden mobile won't load on my phone
Ever since the new app came out I have not been able to log into the game. it has been stuck in the loading screen the entire time. I happen maybe outside of the US but I don't think that is the issu...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHey there!
Sorry to hear about the loading trouble you're having, @yschultz13
Can you try running though these steps below, including a full re-install of the app and checking your device for updates?
Let me know what type of device you're playing on so I can also verify it meets the minimum system requirements.
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
Ya I've restarted my device, I've re-downloaded the app, and I've made sure everything was updated. The phone i have is a pixel 4A. I've been playing this game for years and never had any issues so I would love to play the new season.
- EA_Blueberry
Hey, @yschultz13
I went out on a brief vacation when I sent out my last message and starting to catch up now. I wanted to check in with you to see if you were able to get back into the game since the game's update earlier in September.
@EA_Blueberry wrote:Hey, @yschultz13
I went out on a brief vacation when I sent out my last message and starting to catch up now. I wanted to check in with you to see if you were able to get back into the game since the game's update earlier in September.Mine doing the same thing I tried doing everything u said to the other person still nothing working I play on I iPhone 8 i need help ?
- EA_Blueberry
@fishesnipples
Are you outside of the country at the moment, too? Have you tried toggling WiFi off to connect to the game via mobile network?
Another option is to fully remove the WiFi channels from your phone and then re-add them.
My app won't work I've tried re installing it checking for updates everything this app just don't work
Can you help me the thing says it fails initialize EAs server
