Madden Mobile-won't load

is there any better way to get a hold of EA Sports for help?  I haven't been able to open the game since the last update and have tried all the so called fixes except delete the game and restart.  I don't have a Facebook account for personal reasons, so I don't know if anything will actually be saved.  It would be nice to be able to talk with tech support like any other reputable company.  I can't seem to find any other way than to post here.  Maybe an update to fix the problem so many people seem to be having?