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Anonymous's avatar
Anonymous
11 years ago

Madden mobile

Hey ea I don't get this new update man. I went too go get a 99 mobile masters Calvin because he's my favorite player and I just reached how much I was saving up too get him. So I bought him, and of course my phone crashed. I went back into the game and I don't have him and I have only three thousand coins! Please give back sincerely. I saved up 312k
technical issues

1 Reply

  • Anonymous's avatar
    Anonymous
    11 years ago

    Just wait 24 hours before contacting EA about it. I had a similar problem and contacted them right away, and was told that sometimes the system takes longer than normal to sync and items aren't available until up to 24 hours later. This can apply to cards won on auctions, points/packs purchased or awarded, and several other instances. It's frustrating to not get the items right away but it takes a bit sometimes.

    If after waiting 24 hours you don't have the items you should, contact EA at this site http://help.ea.com/en/search/?category=lost-missing-item . If it hasn't been 24 hours, the only thing they will do for you is tell you to wait until it has been 24 hours before contacting them. Good luck.

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