Forum Discussion

Community Manager

6 years ago

Madden NFL 21 Mobile Launch Questions & Known Issues

Hey, Madden NFL 21 Mobile fans! One of our Game Changers posted an FAQ on Reddit for questions surrounding Madden NFL 21 Mobile's game launch: 1) How do I get the Lamar Jackson Shades? Yo...

technical issues

MMG_2304

5 years ago

@EA_Blueberry I just got a brand new phone a month ago and I get on Madden mobile everything works but if I try to play an event, season mode, or anything it loads to 100% then app kicks me out. Any help??

EA_Blueberry
Community Manager
5 years ago
@MMG_2304

Try these steps below. If they don't work let me know what type of device you're on.

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
- MMG_2304
  5 years ago
  @EA_Blueberry My phone is a moto e7. I'm pretty sure. I tried the steps and still nothing

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