Forum Discussion
EA_Blueberry
Community Admin
6 years agoTry these steps below. If they don't work let me know what type of device you're on.
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
6 years ago
@EA_Blueberry My phone is a moto e7. I'm pretty sure. I tried the steps and still nothing