Community AdminHave you ever been able to play on this device before?
It sounds like you've tried it already, but if not, can you uninstall, shut down your phone fully, then restart and redownload and see if anything changes? Also can you ensure your phone is up to date?
Thank you.
Community AdminIf you check your phone storage are you low on space? Perhaps an update is needed that the game isn't taking?
If you go to the store page after the install is complete do you have an option to update?
I have a lot of space on my phone and the game is up to date, I tried re downloading and checking the app in the App Store for updates but it didn’t say it needed one. You had said earlier in this post to try logging out of my account but I still don’t understand how I can do that if I can’t get past the loading screen?
Is there anything else I can try?
