Community AdminHave you ever been able to play on this device before?
It sounds like you've tried it already, but if not, can you uninstall, shut down your phone fully, then restart and redownload and see if anything changes? Also can you ensure your phone is up to date?
Thank you.
I have been battling this for at least a month and no one has got back to me.my madden overdrive hasn’t worked since I hit a 95 Overall because everytime I start the game up it goes to kicking off and stops loading and I restarted my phone, uninstalled it and reinstalled and that didn’t do anything I’m still stuck on the loading screen please help me EA
And also I’m on Facebook and my account name is footballer305 please help me EA I really love this game and I don’t get to play it anymore ☹️
Community ManagerSorry to hear you've been battling this for a while. Are you able to load up the game if you go to your Facebook account and unlink it from Madden Overdrive? (Go to settings>Apps when you're on Facebook)
Once you load up the game, re-sync up the account.
There are some steps below that are helpful, but if you're playing on an older device try turning down the graphics via the in-game settings>Preferences. That will help performance and avoid loading/crashes issues.
iOS Mobile Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
